Rubrocks Consumer Complaints All Reviews

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Rubrocks Reviews

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  • Rip Off

    I purchased some hot stones through the runrocks web site back in Sept 2012. After many emails only one response which was i will look into it. Well after reading reviews this seems to be a common thing. This web site should not be up & running if there has been so many ripped off. I will be contacting google,consumer affairs,solicitor,paypal and many more. They have played with the wrong person. This shouldn't be allowed. BEWARE OF RUBROCKS...... More...
    grahamzach's Picture   grahamzach    1 Comments   Comments
  • Horrible service

    I ordered a hot stone set from them and was charged on Sept. 24th. I first left a message and an email and no one responded. I left another email saying that I wanted my money back if nobody responded and within hours I got a response saying that they were having "severe issues" on their end and that he would look into the issue and get back with me. I ended up calling after 5 days of no communication (on a Monday)and insisted that my money be refunded if I didn't receive a phone call that day. An hour later a woman called and said that she was going to up my shipping to... More...
    (Spa Services)
    JennieOW's Picture   JennieOW    1 Comments   Comments
  • Horrible

    I found this company on the Internet doing a Google Search. I placed an order for a Stone heater. The page indicated that it wasn't out of stock. After I placed the order I received a confirmation. It said shipping would be 3-5 days. After about 3 days I had not hear anything from the company. I sent an e-mail to check status and to get a tracking number. I received the following polite e-mail. Greetings Chad, Your order is on hold awaiting the arrival of our stone heater shipment. It should be delivered to us within a few days and upon their arrival, I will make sure your... More...
    (Spa Services)
    stuntman75's Picture   stuntman75    7 Comments   Comments


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